Faq

General Information

1. What is the check-in and check-out time?

Check-in is at 12:00 PM, and check-out is at 11:00 AM

2. Where is the resort located?

The resort is nestled in the Lansdowne Hills, surrounded by lush greenery and close to the Kalagarh Tiger Reserve. Barswar – Lansdowne Road, Barswar Village, Lansdowne

3. How can I reach the resort?

Detailed directions and transportation options are provided on our “How to Reach” page.

4. Is the resort family-friendly?

Yes, the resort is perfect for families, offering activities and amenities suitable for all ages.

5. Do you offer free Wi-Fi?

Yes, free Wi-Fi is available throughout the resort.

Accommodation

6. What types of accommodation are available?

We offer geodesic domes with luxurious amenities, including private decks and jacuzzi.

7. Are the rooms air-conditioned?

Yes, all our domes are equipped with air conditioning for your comfort.

8. Can we request extra beds?

Yes, extra beds can be provided upon request and payment of 2499/mattress

9. Do the rooms have private bathrooms?

Yes, all domes have private bathrooms with modern facilities.

10. Is there a minimum stay requirement?

There is a minimum stay of One nights

Activities and Services

11. What activities are available at the resort?

We offer a range of activities, including nature walks, stargazing, contour badminton, and musical evenings, Open BBQ

12. Do you offer guided safaris?

Yes, guided safaris through the nearby tiger reserve are available on atleast 3 days prior intimation

13. Is there a pool or jacuzzi?

We have a single-seater jacuzzi in select domes

14. Are there any activities for children?

Yes, we offer treasure hunts, bonfires, and open musical evening  to keep the little ones entertained.

15. Can we request a private dining experience?

Yes, private dining under the stars can be arranged upon request on private deck

Dining and Cuisine

16. What dining options are available?

We offer a variety of dining options, including local and organic cuisine, served in our restaurant or on your private deck.

17. Do you accommodate special dietary requirements?

Yes, we cater to dietary needs such as vegetarian, vegan, and gluten-free.

18. Is breakfast included in the stay?

Yes, a complimentary breakfast is included with your stay.

19. Can we request room service?

Yes, room service is available for all meals.

20. Do you have a bar or serve alcohol?

No

Booking and Policies

21. How do I make a reservation?

Reservations can be made directly on our website through the “Book Now” page.

22. What is your cancellation policy?

Cancellations made 14 days before arrival are fully refundable.

23. Is a deposit required to book?

A 50% deposit is required at the time of booking to secure your reservation.

24. Do you offer any packages or discounts?

Yes, we offer various packages and seasonal discounts; check our website or chat for current offers.

25. What payment methods do you accept?

We accept all major credit cards, UPI payments, and bank transfers.

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